Shipping Policy
Thank you for shopping at RoseSnug.com! Here’s what you need to know about our shipping process.
1. Shipping Areas
- We currently ship to most countries worldwide. Some restrictions may apply.
2. Shipping Methods
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1-3 business days.
3. Shipping Costs
- Shipping costs will be calculated and displayed at checkout based on your location and order details.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number to monitor your package.
5. Delayed or Lost Packages
- If your package is delayed or lost, please contact us immediately for assistance.
Return & Refund Policy
We want you to love your purchase! If you’re not completely satisfied, here’s how to return or exchange your item.
1. Return Eligibility
- Items must be returned within 7 days of delivery.
- Items must be unused, in their original packaging, and with all tags attached.
2. How to Return
- Contact our customer service team to initiate a return.
- Pack the item securely and include the original invoice.
3. Refunds
- Once your return is received and inspected, we will process your refund within 7 business days.
- Refunds will be issued to the original payment method.
4. Non-Returnable Items
- Certain items (e.g., sale items, intimate apparel) may not be eligible for return.